Shipping Information & Returns

Shipping: 

  • When ordering supplies the weights may reflect the dimentionmal weight and not the physical weight of the item. Charges reflect in some cases the size of the box and not the weight. 
  • When ordering LTL shipping additinal charges may apply if delivering to a place that is deemed a restricted access location, residential or any business without a dock or forktruck avaliable for delivery. You can avoid these charges by delivering to a business with dock or picking up from the local delivery termainal . ICS reserves the right to cancel and refund any order. 

Returns 

  • All items must be in new unused condition. In the event that an order needs to be returned, there will be a 20% restocking fee and the buyer will be responsible for the return shipping charges. All returns are subject to inspection by ICS for damage. If a product is damaged no refund will be given.
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